When businesses first started transitioning to VoIP (Voice over IP) phone systems, Session Border Controllers (SBCs) were considered a critical […]
How Can VoIP Improve Customer Service
Voice over Internet Protocol (VoIP) is far more than just a modern approach to making phone calls. It’s an essential […]
What is UCaaS (Unified Communications as a Service)?
Unified Communications as a Service (UCaaS) is a cloud-based model that delivers a range of communication and collaboration tools to […]
What is an LEC (Local Exchange Carrier)?
A Local Exchange Carrier (LEC) is a telecommunications company responsible for providing local telephone services within a defined geographical area. […]
What are Softphones?
A softphone is a software-based application that enables voice communication over the internet, bypassing traditional telephone systems. Operating on devices […]
